About the Role
Need for a highly experienced Business Change Manager to lead and drive the change management activities necessary to uplift the client's Cloud technology, Infrastructure, and Data capabilities. This critical role will ensure the successful adoption of a new Target Operating Model (TOM) across the Technology organisation, with a focus on Cloud, Infrastructure, and Data transformation.
The ideal candidate will combine exceptional change management expertise with deep experience engaging CXO-level stakeholders, shaping future-state TOMs, and delivering successful change in large-scale technology transformations.
Key Responsibilities
* Change Management Strategy
Develop and implement a comprehensive change management strategy aligned to the Cloud, Infrastructure, and Data TOMs, supporting the overall Technology transformation agenda.
* CXO Engagement and TOM Development
Engage closely with senior executives (CIO, CTO, CDO, etc.) to shape and define the future-state Target Operating Models for Cloud, Infrastructure, and Data domains.
* Stakeholder Management
Identify, analyse, and manage stakeholder groups at all levels, building strong relationships to drive engagement, adoption, and sustained change.
* Impact Assessment
Conduct detailed impact and gap assessments on business units, processes, and teams arising from the new operating model.
* Change Planning and Execution
Develop detailed and tailored change plans for different business areas, defining actions, ownership, timelines, and success measures.
* Communication and Engagement
Create and deliver clear, compelling communications to diverse audiences, ensuring transparency and alignment throughout the transformation journey.
* Training and Enablement
Work closely with training teams to define and deliver learning programs that equip employees with the skills needed for the new Cloud and Data platforms.
* Resistance Management
Proactively identify change resistance and develop action plans to mitigate risks and barriers to adoption.
* Monitoring and Reporting
Define KPIs, track adoption metrics, and provide regular reporting to senior leadership on change progress, risks, and improvement opportunities.
* Continuous Improvement
Foster a culture of feedback, learning, and continuous improvement across the change programs.
Required Qualifications and Skills
* Education: Bachelor's degree in business administration, Management, IT, or a related field. Relevant professional certification (e.g., Prosci Change Management Practitioner) preferred.
Experience
* Proven track record as a Business Change Manager on large-scale IT transformations.
* Extensive experience working with CXO-level executives to define and implement Target Operating Models for Cloud, Infrastructure, and Data.
* Previous experience in Cloud platform implementations (Azure preferred) is highly desirable.
* Experience within Financial Services or highly regulated environments is an advantage.
Skills
* Strong expertise in change management methodologies, tools, and best practices.
* Ability to create and execute detailed, actionable change and communication plans.
* Strong analytical skills for conducting impact assessments and deriving data-driven insights.
* Expertise in stakeholder engagement, particularly at Executive Leadership levels.
* Proficiency in project management tools and techniques.
* Knowledge of Azure Cloud services and related Infrastructure/Platform/Data technologies.
* Personal Attributes
* Strong leadership and influencing skills.
* High emotional intelligence, empathy, and resilience.
* Collaborative, adaptable, and solution-oriented mindset.
* Results-driven with a focus on delivering measurable outcomes.
Additional Information
* Location: Based at Central London Client Offices at least 40% of the time.
* Travel: Minimal travel may be required depending on project needs.
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
