Job title: BY WMS Technical/Functional Support Analyst
Will the role be 100% remote, hybrid or 100% office? It is an onsite position
If the role is hybrid/ office based specify location: Daventry,UK
Duration of assignment: 6 months
Number of persons required: 1
Role descriptionSupport(Techno Functional) consultant having 6-12years of experience in supporting Blue Yonder WMS and Redprarie
Key responsibilities:
* Work as support consultant providing techno functional support for Blue Yonder WMS/Red Prarie WMS
* Work with customer to resolve issue in WMS areas
* Coordinate with BY team to resolve product and performance issues
* Work with integration teams for integration issues
* Lead customer calls and coordinate with offshore
Key skills/knowledge/experience:
* 6 - 12 years of BY WMS with experience of support and enhancements
* Strong expertise in MOCA Components, MTF, DDA/Pagebuilder, Reports and labels
* Strong experience in integration of JDA WMS with variety of host and destination systems using JDA Integrator/Connect
* Provide a functional support to BAU activities as well , product configuration, troubleshooting,batch monitoring etc etc.
* Good knowledge of Inbound,Outbound,Warehouse setup etc
* Knowledge of RF devices and label printing
* Knowledge of WMS architecture, key datapoints for Inbound and Outbound Integration with WMS
* Knowledge of support process ,SLAs etc
* Proven experience of attending and resolving the critical issues within tight timelines
Person specification: I.e., negotiating, client facing, communication, assertive, team leading/team member skills, supportive. * Problem Solving Skills
* Good Attitude and Communication
* Experience in customer facing
* Experience in leading a support team
LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
