Responsibilities:
Responsible for working with the company's clients to design and implement solutions related to the company's portfolio offerings. These solutions cover a broad range of partner products that the company offers its clients and requires an architect with a broad range of knowledge, and the ability to apply that knowledge and experience to quickly adapt to changing customer needs and an evolving set of solutions. Responsible for pre-sales account base growth (expansion work). and provides support as required for assigned new logo opportunities that may generally be of moderate to high complexity.
Gather and analyse client requirements (RFI/ RFP/RFQ) and volumetrics (e.g. locations, SLA's, contacts and events count, AHT, ToT, etc,).
Set solution and pricing strategy, work independently to develop effort and cost estimates including assumptions, risk and contingency approach.
Develop client facing proposals including service overview, technology architecture, detailed service description and client benefits/ outcomes.
Lead the solution reviews and obtain approvals from key stakeholders prior to submission.
Participates to client facing meetings (solution presentation, solution workshops) and contract negotiations, develop client SoW
Requirements:
* 8 to 10-years experience as a Pre-sales Architect in End User Managed Services such as End User Service Desk, Field Services and Supply Chain, End User Device Management, Productivity and Collaboration.
* Has a good understanding of Workplace services, competitive landscape and products including End User Service Desk, Field Services and Supply Chain, End User Device Management, Productivity and Collaboration.
* Excellent communication, analytical and troubleshooting skills
* Experience in pre-sales solution design for end user services, requirements gathering, data analysis, cost and effort estimates, proposal development, design review & design trade off decisions, winning theme development, and presentation skills
* Experience developing cost/benefit analysis and determining the risk associated with a given solution
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
