Job Purpose
As a key member of the Project Team, you will be responsible for supporting the deployment of Primary Care
Digital Projects. You will be required to support the senior specialist in delivering projects successfully, and you
will play a pivotal role in the success of these projects.
Key Relationships
* GPs and Practice-based clinical and non-clinical staff (including practice managers)
* Primary Care Networks
* External suppliers
* Internal Staff across the department
Principal Duties and Responsibilities
The postholder will assist the Project Managers within the department and apply specialist knowledge to give
guidance and support to the delivery of the digital Programme. You will:
1. Be responsible for co-ordinating and planning individual implementation activities including, issues and
risks management. Managing the formulation and adjustment of activity plans as required during the
deployment of the specific digital projects.
2. Provide a lead implementation role in both national and local digital projects, ensuring that the stated
objectives are achieved in accordance with national and local requirements.
3. Be responsible for ensuring that end users are supported throughout the implementation of digital
projects. This will be achieved by interpreting user requirements and dependencies, offering advice and
guidance on changes in ways of working, chairing regular implementation meetings, producing
documentation that represents best practice and managing the project at an end user level
4. There will be a requirement to handover elements of projects once systems are operational, and this will
be achieved by providing thorough, training sessions, guidance and procedure notes5. Responsible for elements of digital projects from initiation to completion within agreed timescales,
working as the implementation lead across a number of projects, leading the planning, co-ordinating,
allocating and managing a broad range of activities and reporting as well as being the central point of
contact for queries.
6. Ensure that national and local project targets and milestones are met where possible and any that are not
met are recorded appropriately utilising computerised systems.
7. Utilise negotiation skills to obtain user commitment and engagement.
8. Communicates technical and controversial information relating to the project to a mixed audience with
differing levels of knowledge, presenting difficult ideas in ways that promote understanding, through a
variety of media and communication aids.
9. Responsible for a specific workstream area such as migration of clinical information or technical activities,
working independently, as the lead specialist in that area and being the central point of contact for that
work area.
10. Develops and implements policies and guidance for own project workstream area and proposes changes
to existing policies or strategies. Maintains and updates associated workstream information pack.
11. Identify, analyse and understand user requirements in their current working processes and ensure that
implications and impacts are taken into account and communicated to the user, ensuring that the
deployed solution meets their needs.
12. Identify, assess and manage risks and issues in relation to system implementations over a number of
deployments and agree the allocation of actions to individual team members working with that
deployment.
13. Prioritise an unpredictable workload where frequent changes to plans and demands result in analysing
options and solutions for Project issues.
14. Develop detailed Project documentation for own workstream area and project deployments and validate
other technical and complex project documentation.
15. Following successful initiation, implementation, verification and consolidation of the various project
elements produces supporting guidance and procedure notes to enable an effective handover of an
operational system to the appropriate staff.
16. Manages user expectations to ensure they are aligned to the business's capabilities, available resources
and digital strategies.
17. Acts promptly to respond to the needs and requests for information of users, colleagues and suppliers.
18. Responsible for maintaining information systems, which are required for both local monitoring and
National tracking information.
19. Provide general training, advice and support to end users in implementing IT programmes as necessary
on a regular basis
20. Utilises appropriate project methodology and software to plan, control, co-ordinate, monitor and deliver
a number of deployments within agreed timescales and resources.
21. Attends Project Team Meetings on a regular basis, contributing ideas, and completes all appropriate
actions within the set timescales.
22. Provides regular detailed and accurate updates to Senior Management and Project Managers and
produces updates for the Project Team as required.
23. Works closely with staff in other departments/organisations, both NHS and external, to ensure that
activities are completed in line with project timescales.
24. Maintains an up-to-date awareness and knowledge of developments within digital through reading,
experience and participation in appropriate training activities.
25. There is a requirement for this role to spend prolonged periods at a VDU
LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
