A large healthcare organisation is looking for a Network Engineer for a 6 month contract
with hybrid working and an expectation the ideal candidate will be onsite 3 days a week in London.

About the Role:

We are seeking a highly skilled and motivated Network Engineer with extensive experience in Cisco Unified Communications (UC), Cisco Unified Contact Center Enterprise (UCCE), Webex collaboration tools, and entertainment/digital signage solutions. The successful candidate will play a critical role in designing, implementing, and supporting communication and collaboration technologies to enhance business operations and customer experiences.

Key Responsibilities:

Unified Communications and Collaboration:

* Design, deploy, and manage Cisco Unified Communications (UC) solutions, including CUCM, Unity Connection, and IM&P.
* Configure and maintain Cisco Unified Contact Center Enterprise (UCCE), ensuring high availability and optimal performance.
* Implement and manage Webex collaborative tools, including Meetings, Teams, and Webex Devices.
* Integrate collaboration tools with third-party applications and cloud services as needed.

Entertainment and Digital Signage Solutions:

* Design and deploy entertainment and digital signage systems for corporate and public environments.
* Collaborate with content teams to ensure seamless integration of media with networked signage platforms.
* Optimize network performance for streaming and multimedia applications.

Implementation and Operations:

* Conduct end-to-end implementation of UC and collaboration solutions, including hardware, software, and network configurations.
* Troubleshoot and resolve technical issues related to voice, video, and collaboration systems.
* Manage firmware upgrades, patches, and system updates for Cisco UC and Webex platforms.

Monitoring and Optimisation:

* Monitor network and system performance to ensure optimal operation of UC and collaboration tools.
* Analyze call quality metrics and resolve QoS-related issues.
* Maintain comprehensive documentation of designs, configurations, and processes.
Support and Collaboration:
* Provide technical support and guidance to end-users and stakeholders.
* Collaborate with cross-functional teams, including IT security and infrastructure, to align solutions with business needs.
* Train junior engineers and end-users on collaboration technologies and best practices.

Technical Expertise:

* Proven experience with Cisco UC solutions, including CUCM, Unity, and UCCE.
* Strong knowledge of Webex collaboration tools and devices.
* Experience with SIP, H.323, and MGCP protocols.
* Familiarity with QoS, network routing, and switching technologies.
* Hands-on experience with digital signage platforms and multimedia streaming technologies.
* Scripting and automation skills using Python, Ansible, or similar tools are a plus.

Previous healthcare experience would be very beneficial.


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